SUPPORT - FREQUENTLY ASKED QUESTIONS (FAQs)
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Q:   Do you have "_________" for my vehicle?
Q:   Do you need a vehicle for test fitting?
Q:   When will it (item) come out?
Q:   Do you rebuild or do maintenance on my coilovers?
Q:   What’s your warranty and how long is it?
Q:   Can I get a custom set up for my suspension?
Q:   Will you sponsor my vehicle?
Q:   How do I order your items online?
Q:   Where can I find an instruction guide for my suspension?
Q:   I misplaced a component from my coilover/exhaust system or I broke it. Can I purchase these items from you?
Q:   How loud are JIC Exhaust systems?
A:   Most of our exhaust systems with resonators are under 95db. Our Spartan DE Type 2 exhaust systems have been known to be a quiet 80db-90db. Adding the silencer will decrease the sound even more. We suggest the Spartan DE Type 1 w/out resonator for racing applications.
Q:   Do you do installations?
Q:   How come my vehicle isn’t listed? Can you make a custom coilover system for my particular vehicle?
Q:   Even though your products are made in Japan, will if fit my USDM vehicle?
Q:   How do I adjust my coilovers?
Q:   Where is the closest dealer to me?
Q:   What does Ti, ST, and SUS mean when it describes your exhausts and what is the difference?
Q:   How long does an item take when it’s backordered?
Q:   What is the best way for me to set up my vehicle for (drifting, auto cross, road racing, and / or drag racing)?
Q:   I want to know what spring rates my coilover system is. How do I find out the spring rates?
Q:   Can you make me custom seat bracket for my vehicle?
Q:   Do your seat brackets come with sliders?
Q:   I see that some of the exhaust systems that you carry have both turbo and non-turbo applications. What is the difference?
Q:   I noticed that some exhausts come with a resonator and non-resonator, what is the difference?
Q:   I have a JIC product but I want to use it in conjunction with a non-JIC product. Will it work?
Q:   I see that there is only a dual exhaust application for my vehicle. Is it possible to get that same exhaust but in a single exit?
Q:   I was going to install my coilovers and I did not see an installation guide. How do I install them?
Q:   I wanted to know if you have a picture of a coilover system / exhaust system for my vehicle that I can see. Where would I get a picture?
Q:   I opened my box and noticed that I was missing an item or an item was broken. What do I do?
Q:   I want to return an item because I no longer want it. What do I do?
Q:   Can you rebuild my FLT-A1 coilovers?
Q:   I do not see my local shop that I usually go to on your dealer list. Can I still purchase JIC products from them?
Q:   It says that my FLT-A1/FLT-A2 comes with camber plates on your website but when I got the coilovers, it did not come with camber plates. Why is that?
Q:   I got this suspension used from this guy, and I don’t know what it is or how old it is. Can you guys tell me what it is and if I need to rebuild it?
Q:   I have an old, discontinued coilover but I see that you have a newer version for the same vehicle. May I trade it in for a discount?
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